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All equipment supplied by Mainpoint is new and it is checked to ensure that it is in full working order prior to despatch. However, in the unlikely event that anything should become damaged whilst being delivered to you or you wish to return an item under warranty, please inform us within 3 working days of delivery/incident. Failure to inform us within three days may negate any claim against Mainpoint for damaged goods. We will arrange for a courier to collect the item(s) and deliver to you a replacement at the same time. We will undertake to complete this process within 14 working days of notification.
In order to help us with our total customer
satisfaction pledge, please check all goods on delivery.
Goods for collection must be made available to us at the
designated time/date. Please address all returns to:
Mainpoint Returns Dpt
Unit 1A
AMV Business Centre
Lansdown Industrial Estate, Gloucester Road
Cheltenham
GL51 8PL
Courier charges for returns due to faulty goods/warranty issues are the responsibility of Mainpoint. We reserve the right to charge for full or part payment of carriage costs in the event of equipment/goods being returned for reasons outside of manufacturers warranty/fault or damage in transit.
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Looking
for a Fire Extinguisher or
Fire Extinguisher servicing? |
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All your fire protection requirements are
catered for to ensure your business complies
with the Regularity Form Order (Fire Safety)
2006.
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| Testimonials |
"I'd like to let you know how pleased
I have been with the helpful and efficient
service we have received from your
Company"
John Newell, Winnens
"Wow, that's
what you call service!"
Colin Gooch, Gooch
Groups
"Good reliable
service"
Simon Daws, The Royal
Oak Prestbury |
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