FAQ's

Q . How do I know what equipment I will need?
A. Just take a look at our page Specify your Equipment .
Q . How can I pay for my order?
A. We accept Visa, Switch and all major credit cards.  Payment details can either be taken by telephoning 01242 584490 or 07973 624488. Alternatively you can send us a cheque. Orders will be dispatched upon receipt of payment.
Q. What legislation do Mainpoints Extinguishers conform to?
A. All of our equipment is covered by B.A.F.E (British Approval for Fire Equipment), and conforms to BSEN3. All new equipment is Kite marked.
Q. How long does a fire extinguisher last?
A. Extinguishers can least up to 20 years if maintained and tested in accordance with BS5306 Part:3 2000 and Part 8: 2000 and if they are have been stored in an indoor environment.
Q. Can I be in complete control of how much extinguisher product I disperse?
A. Yes, all of our equipment has squeeze grip style handles, which means that you are in full control.
Q. What happens if I have to return goods for any reason?
A. No problem, see our returns policy page.
Q. How long is the equipment guaranteed for?
A. One year from the date of despatch, covering manufacturers faults but excluding damage by misuse or abuse and service consumables.  Please see our full details on our Guarantee page.
Q. How often should I get my Fire Extinguisher serviced?
A. Annually, by a company that conforms to BS5306 Part: 3 2000 and BS5306 Part:8 2000
Q. Should my Fire Extinguishers be protected from the cold?
A. Water extinguishers subject to temperatures below freezing, should be protected by the addition of an anti freeze addative.
Q. Does Mainpoint have a privacy policy for information that you gather?

A.

Yes, see our Terms page.


If your question has not been answered here, please feel free to contact us?


 
Looking for a Fire Extinguisher or
Fire Extinguisher servicing?
 


All your fire protection requirements are catered for to ensure your business complies with the Regularity Form Order (Fire Safety) 2006.

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Mainpoint will supply (and install if required) anywhere mainland UK.

Contact us on 01242 244488
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